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Employment

We are currently accepting applications for the position(s) of:

Position Purpose

Perform clerical duties involving electronic funds transfer (EFT) and automated clearing house (ACH) functions in a timely, accurate manner that provides members with quality service.  Provide assistance to the Operations, Compliance and Accounting departments as needed.

Reports to

AVP of Operations & Compliance

Job Responsibilities

  •  Process daily postings of all electronic payments.
  • Process all exceptions, rejections, pre-notifications, etc. of electronic payments.
  • Verify the accuracy of postings and resolve any discrepancies.
  • Post and mail overdraft notices.
  • Issue stop-payments on electronic payments and/or checks.
  • Return all Government Reclamations caused by the death of a member.
  • Effectively communicate with members to assist in resolving member issues or questions on EFT/ACH transactions.
  • Verify outgoing wires and process incoming wires.
  • Reconcile and process cashier’s checks and money orders.
  • Reconcile and process savings bonds.
  • Assist the Operations Department in initiating and completing operational projects.
  • Assist the Compliance Department and serve as the back-up to the Bank Secrecy Act (BSA) Officer.
  • Possess a strong knowledge of policies, procedures and regulations.
  • Provide support with compliance questions and research.
  • Maintain and manage required documentation of vendor relationships, ensuring information is accurate and up to date.
  • Assist the Accounting Department with monthly reconciling to identify any discrepancies and help resolve issues.

Email resume to hr@arcfcu.org

This job description covers only the essential functions for this position. The incumbent is expected to satisfactorily perform other related duties as assigned. All tasks are subject to possible reasonable accommodation with respect to statutorily protected individuals with disabilities.

Qualifications

High School Diploma Required
Banking Experience Preferred, but not required
Excellent verbal and written communication skills
Customer/Member Service skills
High attention to detail, accuracy, and thoroughness
 

General Requirements

Process transactions accurately and efficiently in accordance with established policies and procedures. 

Duties and Responsibilities

  • Greet and welcome members to the credit union in a courteous, professional, and timely manner while providing prompt, accurate, and efficient member transactions.
  • Balance a cash drawer. Research and resolve discrepancies for self and also assist others.
  • Receive share drafts/checks and cash for deposit to account, verify amounts, and examine share drafts/checks for proper endorsement.
  • Cash share drafts/checks and process withdrawals.
  • Advocate for, and educate members regarding the services offered by the Credit Union. Maintain knowledge on all products and services handled or promoted by the MSRs (tellers).
  • Able to identify members’ financial needs and cross-sell services to meet those needs. Advise members on promotional items and services.
  • Receive mortgage, consumer loan, and other payments. Enter payments into computer.
  • Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.
  • Check mail/night deposits and record proper information according to credit union procedure.
  • Follow Bank Secrecy Act (BSA) policies and procedures as they relate to this position.
  • Exercise discretion, judgment, and initiative regarding transaction problems and inquiries.
  • Maintain confidentiality of member account information. Follow established policies and procedures in responding to inquiries and requests.
  • Promote excellent member service skills and display a professional image.
  • Act as a team player within the department, and the credit union as a whole.
  • High attention to detail, accuracy and thoroughness.
  • Willing and able to be flexible and adaptable to changing job requirements and additional hours when needed.
  • Understand Credit Union policies and procedures, including security procedures.
  • Understand depository regulations.

Email resume/application(s) to hr@arcfcu.org

This Position Description covers only the Essential Functions for this position. This incumbent is expected to satisfactorily perform related duties as assigned. All tasks are subject to possible reasonable accommodation with respect to statutorily protected individuals with disabilities.

Printable PDF

Qualifications

High School Diploma Required
Banking Experience Preferred, but not required
Excellent verbal and written communication skills
Customer/Member Service skills
High attention to detail, accuracy, and thoroughness

 

General Requirements

Process transactions accurately and efficiently in accordance with established policies and procedures. 

Duties and Responsibilities

  • Greet and welcome members to the credit union in a courteous, professional, and timely manner while providing prompt, accurate, and efficient member transactions.
  • Balance a cash drawer. Research and resolve discrepancies for self and also assist others.
  • Receive share drafts/checks and cash for deposit to account, verify amounts, and examine share drafts/checks for proper endorsement.
  • Cash share drafts/checks and process withdrawals.
  • Advocate for, and educate members regarding the services offered by the Credit Union. Maintain knowledge on all products and services handled or promoted by the MSRs (tellers).
  • Able to identify members’ financial needs and cross-sell services to meet those needs. Advise members on promotional items and services.
  • Receive mortgage, consumer loan, and other payments. Enter payments into computer.
  • Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.
  • Check mail/night deposits and record proper information according to credit union procedure.
  • Follow Bank Secrecy Act (BSA) policies and procedures as they relate to this position.
  • Exercise discretion, judgment, and initiative regarding transaction problems and inquiries.
  • Maintain confidentiality of member account information. Follow established policies and procedures in responding to inquiries and requests.
  • Promote excellent member service skills and display a professional image.
  • Act as a team player within the department, and the credit union as a whole.
  • High attention to detail, accuracy and thoroughness.
  • Willing and able to be flexible and adaptable to changing job requirements and additional hours when needed.
  • Understand Credit Union policies and procedures, including security procedures.
  • Understand depository regulations.

Email resume/application(s) to hr@arcfcu.org

This Position Description covers only the Essential Functions for this position. This incumbent is expected to satisfactorily perform related duties as assigned. All tasks are subject to possible reasonable accommodation with respect to statutorily protected individuals with disabilities.

Printable PDF