On September 15, 2020, ARC moved to a different processing platform for share drafts (checks). To make this process as seamless as possible during the transitional period, ARC continued to allow cleared checks to be viewed electronically through online banking.
Beginning May 3, 2021, any checks that have cleared your account prior to the September 15, 2020 processing change will no longer be available to be viewed on online banking. This does not affect any checks that have cleared after September 15, 2020. It is recommended that any check images that you need to retain for your records be printed or saved before the May 3rd cut-off date. Check images will still be available to you after May 3rd; however, you will need to contact ARC to retrieve these images for a fee of $2 or $5 per check image, depending on the date of the cleared check.